International Policy

We at Jacquard understand your need for online privacy as you shop from us. We take all measures to protect any and every information that you share with us via our website, and take this task upon us very seriously. Whether you register with us or use the site anonymously, the information we collect centers on your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc.

This information will only be used, at the minimum, for the following purposes:

  • To fill, process and ship your orders
  • Contacting you for customer service and support
  • Informing you of promotional offers
  • Improving your experience of the Jacquard website

No information will be revealed to any third-party entities for any purposes and your information will solely be used by Jacquard as outlined here. Please note that we use cookies to keep track of the frequency of your visits to our website, the contents of your shopping cart, purchase history and to deliver specific content designed to give you a uniquely personalized shopping experience.

For international orders, Delivery timeline is 07-14 working days. 

Most browsers generally accept cookies automatically, and you may change this setting if you wish to. You will still be able to access most of our website’s functionality, including the ability to make purchases. Registered users (who are using cookie-enabled web browsers) will be automatically signed in when they visit our website.

Please note that users will be prompted to sign in again after 14 days, when the cookie expires. By browsing our website, you agree to abide by all our policies, which may change any time.

EXCHANGE/RETURNS

Jacquard does not offer any exchange or refunds for international online orders. So, we try to do our very best to provide you with as much information as possible to ensure that you are fully comfortable when placing your order. In case of any concerns or questions, please contact our Customer Care.